Our Vision

At FACES, our vision is to advance comprehensive, coordinated
and compassionate health services to HIV-affected families.


  • Supporting universal access to high quality HIV prevention, care and treatment
  • Building capacity for service providers, and ministry of health leadership
  • Supporting decentralization and integration of health services with HIV care and treatment
  • Strengthening government health systems
  • Monitoring, evaluating and researching program activities
  • Collaborating with key stakeholders including patient groups, community-based organizations and related programs
  • Supporting innovation to improve the government health care system

Core Program Values

  • Compassion
  • Teamwork
  • Competence
  • Respect
  • Customer Focus
  • Integrity
  • Perseverance

The FACES Model of Care

The FACES family model of care focuses on identifying and enrolling all HIV infected family members and to retain and support them in care. The model includes:

  • Encouraging HIV testing of partners and children
  • Assisting with disclosure to both adults and children
  • Joint family clinic appointments
  • Weekly staff team meetings to discuss the needs of particular patients and how families can be involved in care
  • Support groups for families and for HIV-positive pregnant women and their husbands
  • Encouraging family members to attend education sessions and clinic appointments
  • Encouraging family members as treatment buddies for patients on anti-retrovirals (ARVs)
  • A system to address on-going needs such as home-based care, nutritional support, and economic support (including school fees) through referrals to collaborating community-based organizations